Customer Service Center Schweinfurt
Our contact persons are looking forward to your questions and helpful hints. At the Customer Service Center Gera you get information about timetables, tickets and tariffs as well as about extra tours, events and tips for journeys within the region.
Of course you can buy a ticket directly from our staff. Moreover, the Service Center handle complaints, customer guarantees and the storage and return of properties.
- Monday – Friday : 07:30 am – 7:00 pm
- Saturday: 07:30 am – 11:00 am/11:30 am - 2:45 pm
- Sunday: 12:15 am – 6:00 pm
- E-Mail: kundencenter(at)erfurter-bahn.de
- Service-Hotline: 0361 74207 250