Customer Service Center Gera
Service-Hotline: 0361 74207 250
AddressKundencenter Erfurter Bahn GmbH
Bahnhofsplatz 7 (inside the station building)
Opening hoursMonday-Friday: 7:00 am - 6:00 pm
Saturday: 8:00 am - 1:00 pm
Our contact persons are looking forward to your questions and requests. At the Customer Service Center Gera you can get information about timetables, tickets and tariffs as well as about extra tours, events and tips for journeys within the region. Of course, you can buy a ticket directly from our staff.
Moreover, the Customer Service Center handles complaints, customer guarantees and the storage and return of lost property.