Customer Service Center Gera

Service-Hotline: 0361 74207 250


Kundencenter Erfurter Bahn GmbH
Bahnhofsplatz 7 (inside the station building)
07545 Gera

Opening hours

Monday-Friday: 7:00 am - 6:00 pm
Saturday: 8:00 am - 1:00 pm

Our contact persons are looking forward to your questions and requests. At the Customer Service Center Gera you can get information about timetables, tickets and tariffs as well as about extra tours, events and tips for journeys within the region. Of course, you can buy a ticket directly from our staff.

Moreover, the Customer Service Center handles complaints, customer guarantees and the storage and return of lost property.


start station
destination station
start station
: Uhr

Ist mein Zug pünktlich?
Suchen Sie einfach nach einem Bahnhof oder nach dem Zug Ihrer Reisestrecke.