If you lose something in our cars, do not hesitate to contact us immediately. Maybe, we already found your lost property and have it listed. If, for instance, a wallet with contact information was found, we will try to get in touch with you immediately.
Thank you for informing our staff if you found something.
Customer Service Center
Kundencenter der Erfurter Bahn GmbH
Bahnhofsplatz 7 (im Bahnhofsgebäude)
Monday to Friday: 7:00am to 6:00pm
Saturday: 8:00am to 1:00pm
0361 74207 250